We offer free shipping to the contiguous 48 United States and the District of Columbia. We do not currently ship to Alaska, Hawaii or U.S. territories.
Shipping origin
A Collective Gathering
1132 Beaumont Avenue, Suite 101
Beaumont, CA 92223, USA
Order processing and transit
Our daily order cutoff is 4:00 p.m. Pacific Time (America/Los_Angeles). Order processing takes 1–3 business days. Transit takes an additional 3–7 business days. Processing and transit are separate stages. Business days for order processing and carrier transit are Monday–Friday, excluding public holidays.
If your order is delayed, damaged or missing, contact us with your order number. We will investigate and provide appropriate assistance. Where applicable law requires notice, consent to a shipping delay or a refund, we will follow those requirements.
Contact A Collective Gathering
Email: info@acollectivegatheringpotter.com
Phone: +1 308-879-4311
Store, shipping and return address: 1132 Beaumont Avenue, Suite 101, Beaumont, CA 92223, USA.
Customer service and email support hours: Monday–Saturday, 10:00 a.m.–5:00 p.m., America/Los_Angeles (Pacific Time). Closed Sunday. Emails are handled during these hours.